In order to begin the return or replacement process, you must first contact us. Please do this via email at

We will respond to emails and return requests within 1 business day. Once return approval is confirmed, we will provide you with the required steps to complete your return.


ISOtunes® Sport products come with a 1-year warranty against defects in material and workmanship. The warranty does not cover damage by misuse, abuse or unauthorized modifications. We will provide a free exchange for customers who experience defective products within 12 months of purchase.

If you are not completely satisfied with your purchase, please let us know within 30 days of purchase and we will provide a full refund. Items must be returned in their original condition, complete with all packaging and components. See contact information above for returns, refunds, and exchanges.

Apparel & Merch items are not under warranty and are not eligible for returns. Only Items that have been purchased directly from can be returned to ISOtunes Sport. ISOtunes Sport products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

Please contact us at with questions regarding our warranty or return policy.