INTRODUCTION
Haven Technologies Inc. respects the privacy of our users. These policies explain how we collect, use, disclose, and safeguard your information when you visit our website, ISOtunes.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the website, and you waive the right to receive specific notice of each change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the website after the date such revised Privacy Policy is posted.
HOW SECURE IS THIS STORE?
100% Secure Shopping. Our store automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). This is the same protection large websites like Amazon, eBay and PayPal use to securely process millions of transactions every day.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept major credit cards such as Visa, MasterCard, American Express, and Discover. We also accept PayPal.
PRIVACY POLICY
RESIDENTS OF THE EUROPEAN ECONOMIC AREA (“EAA”)
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact page.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through this website), or otherwise to pursue our legitimate business interests listed in this privacy policy. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
COLLECTION OF INFORMATION
We may collect information about you in a variety of ways. The information we may collect on our site includes:
Personal Data
We collect personally identifiable information only when voluntarily submitted by our visitors. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists, enter you into a contest or giveaway, or submit your response to a survey. Personally identifiable information we collect includes your name, mailing address, phone number, email address, and demographic information such as your gender, job title/industry, hometown, and interests that you voluntarily give to us. We collect personally identifiable information only when voluntarily submitted by our visitors. You are under no obligation to provide us with personal information of any kind, however, it may impact our ability to provide you with personalized emails and communications individually tailored to fit your preferences. See Use of Your Information section below for additional information.
Derivative Data
Our servers automatically collect data when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.
Financial Data
Financial information, such as data related to your payment (e.g. valid credit card number, card brand, expiration date) may be collected when you purchase, order, return, exchange, or request information about our services from the website. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processors, Visa, Mastercard, AMEX, Discover, JCB, Diners Club, Shop Pay, Apple Pay, Google Pay, and PayPal. You are encouraged to review their privacy policy and contact them directly for responses to your questions.
Mobile Device Data
We collect device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a more customized user experience. We may use information collected about you via our website to:
- Create and manage your account
- Deliver targeted email marketing, coupons, newsletters, and other information regarding promotions and the website to you
- Email you regarding your account or order
- Fulfill and manage purchases, orders, payments, and other transactions related to the website
- Generate a more personalized profile to make future emails and visits to the site more personalized
- Monitor and analyze usage and trends to improve your experience with the site
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
- Process payments and refunds
- Request feedback and contact you about the use of the site
- Respond to product and customer service requests
DISTRIBUTION OF INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
COOKIE/TRACKING TECHNOLOGY
The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
WEBSITE ANALYTICS
We may also partner with selected third-party vendors (Google Analytics) to allow tracking technologies and remarketing services on the website through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the website, determine the popularity of certain content and better understand online activity. By accessing the website, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
THIRD-PARTY WEBSITES
The website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the website.
COMMITMENT TO DATA SECURITY
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
OPTIONS REGARDING YOUR INFORMATION
Account Information
You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting us using the contact page.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, and/or comply with legal requirements.
EMAILS AND COMMUNICATIONS
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Clicking the unsubscribe link located at the bottom of all marketing emails you receive from us.
- Contacting us through one of the methods provided on the contact us page.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
PRIVACY CONTACT INFORMATION
If you have any questions, concerns, or comments about our privacy policy you may contact us using the contact page.